Shipping Information

Welcome and thank you for choosing La Boîte!

We are proud to provide premium quality biscuits and spices directly to your home through our online store at www.laboiteny.com.

General Ordering and Shipping Information

At our online store, you can find and easily order all La Boîte products. But if you’ve never visited our store in New York City, we’d love to see you.

Online orders can be placed 24 hours a day, 7 days a week. Processing may require up to 48 hours for the shipment to leave the store. We process and ship packages Monday through Friday with the exception of major and bank holidays. Transit times may vary based on the level of delivery service you choose, recipient’s location, inclement weather, and other factors beyond our control.

Please note: The delivery guarantees apply only to the supplied shipping address(es). Our online shopping cart captures the information exactly as you enter it, so please review your information carefully before completing your order.

Our Shipping Options

All orders are shipped from our store in New York City by FedEx. Please note that FedEx operates Monday through Friday, with Saturday pickup and delivery available in many areas for an additional charge.

Choose from the below shipping methods:

  • FedEx Home Delivery (Ground): 1 to 6 business days

  • FedEx 2nd Day: 2 days

  • FedEx Overnight: Next day

Alaska, Hawaii, and Puerto Rico:

We ship to every state in the U.S. including Alaska, Hawaii, and Puerto Rico, but shipments to those destinations will incur a higher shipping cost and may take longer. For more information, please send us an email at info@laboiteny.com or call us: 1-212-247-4407.

Shipping to P.O. Boxes

We regret to inform you that we do not ship to P.O. Boxes. Instead, we suggest shipping your order to a friend or relative nearby.

International Shipments and Special Requests

If you are looking to place an international order, a same-day delivery, or if you have any other questions or requests, please send us an email at info@laboiteny.com or call 1-212-247-4407 for further details and assistance.

Shipping Costs

Shipping rates are calculated based on our current negotiated rates with FedEx for the total weight and dimensions of the order. You may review an estimated shipping cost while shopping on our site at any time by simply viewing your cart. You can also visit https://www.fedex.com/ratefinder/home.

Tracking Your Orders

If you are a registered customer at www.laboiteny.com, you can track your orders at any time from the My Account link at the top of each page. Go to My Dashboard to see your most recent orders. Click on the order number that you’d like to check. This will open a new page, where you can click on the Shipments tab to see the details of that order. Click on the Tracking Number to be taken to the FedEx Shipment Tracking page to track your order.

You can also track your order directly from the FedEx Shipment Tracking page at https://www.fedex.com/fedextrack/

Once your order ships, you will receive a Tracking Information Email. At the bottom of the email, you will notice a box that contains your Tracking Number. Copy and paste the tracking number into the field provided on the FedEx Track by Tracking Number page, then click on the Track button.

Please note: The tracking information will only be available once the package is picked up by the delivery service, not once you submit your order.

Special instructions

Please add any special instructions or handling comments using the comment box in the checkout page.